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Agency/Advertiser Terms and Conditions - Version 01/05
ValueClick CPM Campaigns
1. ValueClick Services.
This agreement, in conjunction with the corresponding Insertion Order, shall
constitute Advertiser's, its clients' and agents' (herein collectively referred
to as "Advertiser") understanding that ValueClick, Inc.'s ("ValueClick")
sole obligation is to promote the Advertiser's product or services by showing
banners, taglines, text links or email creative ("Creative") provided
by the Advertiser on site(s) across the ValueClick Network or in email transmissions
(the "Agreement"). The submission of a signed Insertion Order by Advertiser
to ValueClick is construed as an acceptance of all the rates, terms and conditions
under which advertising is sold at that time. Any and all modifications to this
Insertion Order are invalid unless acknowledged and accepted in writing by both
ValueClick and the Advertiser. Advertiser agrees that ValueClick may, but is
not obligated to, display Creative across the entire ValueClick advertising
network or on specific site(s) and that daily Campaign activity begins at 12:01
AM Pacific Standard Time. ValueClick may, at its option, modify the flight date
of a Campaign(s) if the creative or linking URL’s: are not delivered on
time, there are delays due to 3rd party ad-serving, inventory fluctuation or
other issues. All rates quoted herein, orally, or through written communications
are only valid fourteen (14) days from date of such statement. If no agreement
is reached within this time frame ValueClick reserves the right to change rates.
2. Delivery Measurement
Standards.
2.1 ValueClick will use commercially reasonable efforts to deliver the impressions
stated in the Insertion Order in accordance with this Agreement and will use
commercially reasonable efforts to deliver the impressions starting with the
start date and ending with the end date set forth in this Insertion Order, and
will make commercially reasonable efforts to spread such impressions evenly
throughout the term of the Agreement unless otherwise instructed by Advertiser.
2.2 Unless otherwise agreed upon in writing, all invoices created by ValueClick
for work performed and delivered shall be in accordance with measurement and
tracking performed by ValueClick. ValueClick has adopted the IAB’s (Internet
Advertising Bureau, http://www.iab.net) methodology for measuring impressions.
Using this methodology, impression delivery guarantees will be considered “met”
when the impressions reported by ValueClick meet an Advertiser’s or representative
agency’s insertion order.
2.4 In the event that ValueClick has agreed to use Advertiser’s third-party
measurements for billing purposes, Advertiser expressly acknowledges that ValueClick
may use and consider Advertiser’s third-party measurements via their online
reporting systems, or email confirmations from Advertiser’s representatives
as a valid, accurate, and a final measurement of their campaign. Advertiser
agrees that it will not dispute their third-party login data or data transmitted
via email to ValueClick.
3. Payment, Credit
and Cancellation Terms.
3.1 All invoices created by ValueClick for work performed and delivered to the
Advertiser shall be based on ValueClick's measurements and shall be in accordance
with measurement and tracking described in the "Delivery Measurement Standards"
section. In addition, all payments will be based upon ValueClick's measurements
and not based upon Advertiser, its clients, its agents or any third party's
measurements.
3.2 All payments will be made in advance unless agreed upon otherwise or credit
is approved and ValueClick is under no obligation to perform agreed upon services
until payment is received. Upon approved credit, terms are Net 30 from date
of invoice.
3.3 It is the Advertisers responsibility to validate all impressions, and/or
clicks. The Advertiser must report any discrepancies related to their campaign
to ValueClick within fifteen (15) days of the occurrence. ValueClick is not
liable for any discrepancies not reported within this time frame and Advertiser
waives all right, title, and intent to dispute payment to ValueClick based upon
any discrepancy not reported within this time frame. All discrepancies must
be reported to ValueClick at billing@valueclick.com.
3.4 Either party may cancel this Agreement upon providing two (2) weeks written
notice via email, fax or US Mail. If Advertiser terminates campaign early -
payment in full for work performed and delivered up to the modified cancellation
date will be owed and due and payable in full.
3.5 If Advertiser fails to pay overdue invoices for previous campaigns, ValueClick
reserves the right to immediately terminate any active campaigns.
3.6 In the event Advertiser pays with credit card, Advertiser expressly agrees
not to charge back on credit card account. Advertiser agrees to follow dispute
resolution agreement as specified in section 10 and 3 herein.
3.7 All payments must be made in U.S. funds. Advertiser
understands and agrees that in no event, and under no circumstance will data
provided by any ValueClick representative constitute final billing numbers.
Only Invoices mailed directly to Advertisers and Agencies are to be construed
as representative of billable amounts.
3.8 Advertiser agrees that all cancellation notices must be submitted via e-mail
and must include a CC: to terminationrequest@valueclick,com. All requests must
be copied to this e-mail address to be considered valid. Furthermore, cancellation
requests not copied to this address will not be considered valid and the Advertiser
will be liable for all payments due.
3.9 In the event that ValueClick has agreed to use Advertiser’s third-party
measurements for billing purposes, Advertiser expressly acknowledges that ValueClick
may use and consider Advertiser’s third-party measurements via their online
reporting systems, or email confirmations from Advertiser’s representatives
as a valid, accurate, and a final measurement of their campaign. Advertiser
agrees that it will not dispute their third-party login data or data transmitted
via email to ValueClick.
3.10 ValueClick agrees to stop the Advertisers campaign temporarily (“Pause”)
with a written request from the Advertiser. ValueClick will accept one (1) Pause
request per campaign Insertion Order's flight dates and will extend the Pause
for a maximum of seven (7) days. If Advertiser does not make further contact
with ValueClick, following a Pause request, ValueClick will automatically restart
the Paused campaign and continue to deliver agreed upon leads, impressions,
or clicks. If Advertiser wishes to terminate the campaign early, Advertiser
agrees to abide by the cancellation procedures set forth within these Terms
and Conditions. Any cancellation notice will be based on the date the written
notice was received by ValueClick. ValueClick will not accept the Pause period
as a part of cancellation. If Advertiser cancels campaign during Pause period
Advertiser agrees to pay for any leads, impressions, or clicks, delivered during
the remaining cancellation notice period, based on daily averages prior to Pause.
4. Creative Standards.
4.1 All advertisements are subject to ValueClick’s approval. ValueClick
reserves the right to reject, discontinue, or omit any Creative or any part
thereof. This right shall not be deemed to have been waived by acceptance or
actual use of any Creative. ValueClick may reject any Creative that ValueClick
feels is not in keeping with reasonable standards outlined herein. ValueClick
is not liable for errors in Creative position and/or placement, or typographic
errors of any kind.
4.2 If Advertiser intends to provide ValueClick with Creative via 3rd party
tags, Advertiser agrees to provide ValueClick with a sample of each and all
advertisements contained within the 3rd party tags. Failure to do so will be
deemed a breach of this Agreement. In the event ValueClick's relationship with
its publishers is damaged or lost as a result of a breach of this condition,
ValueClick reserves the right to recover any and all monetary damages.
4.3 Advertiser agrees to login to their ValueClick account and confirm correct
function of all creative supplied to ValueClick within twenty-four (24) hours
of campaign start. If no confirmation is received within this time frame, ValueClick
will assume that creative is functioning properly and Advertiser agrees to pay
for all impressions and clicks derived from the creative as measured by ValueClick.
All problems related to creative should be immediately brought to the attention
of Advertiser's ValueClick account executive.
4.4 Advertiser agrees and understands that if ValueClick is requested to retrieve
creative for and on behalf of Advertiser, that ValueClick peforms this service
solely as a courtesy to Advertiser, and as such ValueClick will not be liable
for any errors, including but not limited to retrieving incorrect creative.
Furthermore, Advertiser agrees to pay for all campaigns delivered for and on
behalf of Advertiser, as defined in the insertion order, where ValueClick was
requested to obtain creative from a location provided by the Advertiser.
5. Limitation of
Liabilities.
VALUECLICK SHALL NOT HAVE ANY LIABILITY TO THE ADVERTISER FOR LOST PROFITS OR
OTHER CONSEQUENTIAL, SPECIAL, INDIRECT OR INCIDENTAL DAMAGES, BASED UPON A CLAIM
OF ANY TYPE OR NATURE (INCLUDING, BUT NOT LIMITED TO, CONTRACT, TORT, INCLUDING
NEGLIGENCE, WARRANTY OR STRICT LIABILITY), EVEN IF ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN ANY EVENT VALUECLICK’S TOTAL OBLIGATIONS AND/OR LIABILITY
CAN NEVER EXCEED THE CHARGE FOR THE ADVERTISEMENT IN QUESTION. EXCEPT AS EXPRESSLY
SET FORTH HEREIN, VALUECLICK MAKES NO OTHER WARRANTIES TO ADVERTISER AND DISCLAIMS
ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
6. Indemnification.
6.1 All Creative has been accepted and published upon the representation that
the Advertiser is authorized to publish the entire contents and subject matter
thereof. Advertiser agrees to indemnify and hold ValueClick, its Publishers
or List Providers and their respective affiliates, employees, officers, agents,
directors and representatives (“ValueClick Indemnified Parties”
or “VCIP”), harmless from all allegations, claims, actions, causes
of action, lawsuits, damages, liabilities, obligations, costs and expenses (including
without limitation reasonable attorneys’ fees, costs related to in-house
counsel time, court costs and witness fees) (collectively “Losses”)
indemnify, defend, and save ValueClick harmless from any and all liability for
any claim or suits for libel, defamation, violation of rights of privacy, plagiarism,
attorney's fees, trademarks, copyright infringement, unauthorized content (including
text, illustrations, representatives, sketches, maps, labels, or other copyrighted
matter) contained in Creative or the unauthorized use of any person's name or
photograph, arising from ValueClick reproduction and publishing of such Creative
pursuant to Advertiser's submission.
6.2 Advertiser understands that ValueClick in due diligence cannot monitor all
ValueClick Host sites for appropriate content and ValueClick may not be held
responsible for the content of any Host site. If Advertiser reasonably determines
that the placement of any advertisement by ValueClick hereunder harms the goodwill
or reputation of Advertiser or disparages or brings Advertiser into disrepute,
including, but not limited to association with web sites that contain indecent,
illegal, misleading, harmful, abusive, harassing, libelous, defamatory, or other
offensive materials, then ValueClick shall use commercially reasonable efforts
to remove such advertisement promptly following Advertiser's notice thereof
to ValueClick; provided, however, that if ValueClick reasonably believes that
removal of an advertisement from a site will have a material impact on ValueClick’s
ability to deliver advertisements in accordance with the Insertion Order, ValueClick
may condition such compliance on Advertiser providing an extension of the flight
dates.
6.3 Advertiser guarantees that data regarding consumers gained by this campaign
will be only used for legal purposes and Advertiser will indemnify, defend and
hold harmless the ValueClick Indemnified Parties from any and all losses, liabilities,
claims, obligations, costs, expenses (including without limitation reasonable
attorney’s fees) Losses which result from any claim of damages brought
or sought against ValueClick VCIP that alleges consumer data gained by this
campaign was used for any purpose in violation of any applicable laws. The indemnity
obligations of this paragraph are contingent on VCIP ValueClick giving prompt
written notice of any such claim. VCIP ValueClick will have sole control over
the litigation or settlement of such claim. The provisions of this Paragraph
shall survive the termination of this Agreement.
7. Force Majeure.
ValueClick is not liable for delays in delivery and/or non-delivery in the event
of an act of God, actions by any governmental or quasi-governmental entity,
Internet failure, equipment failure, power outage, fire, earthquake, flood,
insurrection, riot, act of terrorism, act of war, explosion, embargo, strike
(whether legal or illegal), labor or material shortage, transportation interruption
of any kind, work slow-down, or any condition beyond ValueClick’s control
affecting production or delivery in any manner.
8. Confidentiality.
Parties have disclosed or may disclose to each other information relating to
each party’s business (including, without limitation, data and other information
pertaining to publisher sites, affiliates and vendors that are or have been
part of the ValueClick Network), all of which to the extent previously, presently
or subsequently disclosed to each other is “Proprietary Information.”
Proprietary Information does not include information that each party can document
(a) is or becomes (through no improper action or inaction of each party or its
Representatives (as defined below)) generally known by the public, (b) was in
its possession or known by it without restriction prior to receipt from the
other party or (c) becomes available to a party from a source other than the
other party or its Representatives having no obligation of confidentiality.
(“Representatives,” when used with respect to either party, means
that party’s affiliates, agents, officers, directors, consultants and
employees). Parties agree (i) to hold Proprietary Information in strict confidence
and to take all reasonable precautions to protect such Proprietary Information
(including, without limitation, all precautions each party employs with respect
to its most confidential materials), (ii) not to make any use whatsoever at
any time of such Proprietary Information, except for the purpose of evaluating
the results of Advertiser’s advertising campaign, (iii) not to copy any
Proprietary Information for any purpose whatsoever without written permission
from each party, and (iv) not to divulge any Proprietary Information or any
information derived therefrom to any third party or employee, except those of
each party’s employees who have a legitimate “need to know”
and are bound in writing to the restrictions herein. Each party will be responsible
for a breach of this Agreement by any of its Representatives. Each party shall
promptly notify the other party upon discovery of any unauthorized use or disclosure
of Proprietary Information and will cooperate with the other party in every
reasonable way to help regain possession of such Proprietary Information and
prevent its future unauthorized use.
9. Proprietary Relationships.
ValueClick has proprietary relationships with the publishers that make up the
Network. With the exception of reasonably documented, preexisting relationships
with direct publishers or networks or relationships entered into in the ordinary
course of Advertisers business, Advertiser agrees not to solicit, induce, recruit
or encourage, directly or indirectly, any publisher that the Advertiser knows,
or has reason to know, is a publisher on the Network for the purpose of offering
to such publisher products or services that compete with those of ValueClick,
including, without limitation, the placement or hosting of advertising in any
form without the express, written consent of ValueClick. Advertiser understands
that in the event of a breach of the forgoing representations by Advertiser,
ValueClick shall be entitled to injunctive or other equitable relief as a remedy
therefore, without the necessity of posting a bond with respect thereto. Any
such relief awarded shall be in addition to any appropriate relief which may
be awarded in the form of monetary damages, and ValueClick shall be entitled
to monetary damages to the fullest permitted under applicable law. The foregoing
remedy is a material, bargained for basis of this agreement and has been taken
into account in each party’s decision to enter into this Agreement.
10. Choice of Law
and Venue.
It is agreed that any dispute or controversy arising out of or relating to any
interpretation, construction, performance or breach of this Agreement, shall
be exclusively governed by California law without respect to conflict of law
provisions. The parties further agree to submit to personal jurisdiction in
the courts of the State of California as such courts shall serve as the exclusive
venue for all dispute resolution. The prevailing party of any litigated dispute
arising out of or relating in any way to this Agreement shall receive its reasonable
attorneys’ fees, together with its costs and expenses incurred resolving
the dispute as part of the judgment.
11. Entire Agreement.
11.1 This Agreement, together with the Insertion Order(s) incorporated by reference,
embodies our entire agreement, supersedes all prior oral and written agreements,
and may not be amended or modified except by a writing acknowledged and accepted
by both parties. This Agreement may be executed in any number of counterparts
and facsimile copies, each of which shall be deemed an original, and all of
which together shall be deemed one and the same instrument. In the event that
any of the provisions included herein are held to be unenforceable, the remaining
portions of the Agreement will remain in full force and effect. Any notice or
report required or permitted by this Agreement shall be made by personal delivery
or fax to then operating fax number or business address.
11.2 Failure of either party to require strict performance by the other party
of any provision shall not affect the first party’s right to require strict
performance thereafter. Waiver by either party of a breach of any provision
shall not waive either the provision itself or any subsequent breach.
12. Press Releases.
Advertiser is willing to collaborate with press releases and/or be mentioned
as a new client. If Advertiser is unwilling to participate in PR activity, please
initial here ________ .
13. Survivability.
Paragraphs 5, 6, 8 and 10 shall survive in perpetuity after the termination
of this agreement by either party; Paragraph 9 shall survive for six (6) months
from such termination.
14. Authorization.
Advertiser hereby authorizes ValueClick to promote and distribute Advertiser’s
campaign via any electronic media (including website placement, search listing,
and/or email marketing) as ValueClick in its discretion deems appropriate to
meet Advertiser’s performance objectives. Advertiser agrees to allow and/or
assist ValueClick to alter, resize, or otherwise modify creative only as necessary
for distribution through the various channels listed above.
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